Shree Ganesh Jewellers Privacy Policy

Our contact details

Shree Ganesh Jewellers,
6 Woodland Avenue,
Slough,
SL1 3BU

Email:sales@shreeganesh.co.uk
Phone:01753 518 777
Mobile: 07977 630 322
Tuesday to Saturday: 11am to 6pm Sunday: 12pm to 5pm Monday: Closed

Registered in England No: 8787727
VAT number: 177063496

Shree Ganesh Jewellers takes your privacy very seriously. We shall process all personal information in accordance with data protection legislation and regulations relating to the processing of personal data and privacy, including but not limited to the General Data Protection Regulation (EU) 2016/679).

What information do we collect?

In order to provide you with our services and products, we may collect personal information about you from our websites, telephone conversations, emails, and written and oral communications. We may, for example, keep a record of your name, address, email address, phone number or credit card information.

In addition to the information you knowingly provide, we may collect the domain names and IP addresses of its visitors along with usage statistics (for example, types of web browsers and operating systems used) and browsing history. This data is used to promote our services. We may combine this information with the personally identifiable and other information it collects.

What do we use your information for?

We will primarily use your personal information to provide our services and products to you. We may also provide such aggregate information to third parties, but these statistics will not include information that can be used to identify you.

We may also use any of the information we collect from you may be used in, but not limited to, one of the following ways:

To process requests and purchases and manage your interactions with us. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
To communicate with you about services or products you have requested from us: for example, in the event that the service or product you have requested is unavailable; or if there is a query or problem with your requests; or when (in accordance with your preferences) we keep in touch with you about similar services or products
For record-keeping purposes
To fulfil our legal obligations (for example, where we are required to keep records of transactions or share information with authorities)
To improve customer service

To improve our website

Disclosure of your personal information

In order to provide our services and products, we may, occasionally, appoint other organisations to carry out some of the processing activities on our behalf. These may include, for example, technology hosts, printing companies and mailing houses. In these circumstances, we will ensure that personal information is properly protected and that it is only used in accordance with this Privacy Policy.

There are occasions where we need to share it with trusted third parties, in order to meet our obligations to you and provide certain services.

What types of third parties do we share your data with?

Couriers and delivery partners, so we can send your order to you
Fraud prevention services, to protect you and us from fraud
Payment providers who we partner with for payment services
Technology partners that help service our website and key business systems
Other service agencies who we carefully select to provide support for things like advertising and marketing
Any third party that requires us to disclose personal information in order to comply with legal, regulatory and statutory obligations, such as a law enforcement agency

In very limited circumstances, we may disclose your personal information to third parties if we are under a legal obligation to do so.

What if you do not want to receive marketing information?

If you would rather not receive marketing information from us, please email us at sales@shreeganesh.co.uk

You can always opt out at a later date or narrow your preferences. However, please note that where you withhold or withdraw your consent to be contacted in this way, we may be unable to keep you informed of new services, products, events and/or special offers that may interest you.

Cookies and other information-gathering technologies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do turn cookies off this will limit the service that we are able to provide to you. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website.

How we protect and keep your personal information

We keep your personal data for no longer than necessary for a lawful purpose, such as processing a purchase (or for a reasonable period after the purchase so that we can process any claim or query).

We will also keep your contact details for as long as we believe you wish to hear from us using those contact details.

We will attempt to protect against the loss, misuse and alteration of your personal information. We have implemented reasonable administrative, technical and physical measures to protect your personal information.

As the Internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. We are not responsible for the contents or policies of external websites and recommend that you check the privacy and security policies and procedures of every website that you use and submit your personal details to.

Access to your personal information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information or make some changes, please send an email to sales@shreeganesh.co.uk

Social media followers

If you follow one of our social media accounts, we may receive basic personal data about you such as:

Account name
Gender
General Interests
Location
Age

You may also communicate with us directly and provide content in this way. Our legal basis for processing this data is our legitimate interest in providing social media and marketing content that is of interest to our followers on social media.

Data Uses

This personal data will be used within the terms and functionality of the social media sites.

Data Sharing

We are not responsible for the user terms or activities of third-party sites. However, we will not sell your information nor permit others to do so. We will not share your information with any third party except as stated in this Privacy Policy or as required to operate our social media sites, provide our services and/or products to you and/or administer your account.

Changes to Privacy Notice

We keep our Privacy Policy under regular review. If we decide to change our privacy policy, we will post those changes on this page.

This Privacy Policy was last updated on 02/04/2021.

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